Work Orders
Maintenance Done Right,
Every Time.
Guests submit maintenance requests directly from their portal. The right person gets notified automatically — no missed messages, no guesswork.
See It In Action
Categorised Requests
Set up custom categories like Plumbing, HVAC, Electrical — guests pick the right one.
Instant Notifications
Email and SMS alerts fire the moment a guest submits a request. Nothing falls through the cracks.
Smart Routing
Each category routes to the right contact — your plumber, electrician, or property manager directly.
Detailed Submissions
Guests describe the issue in detail. You have everything you need before making the first call.
Resolution Tracking
Mark orders resolved from the dashboard. Full status history kept for every property.
Activity Log
Complete history of every work order, by property — searchable and filterable.
Smart Routing
The Right Person
Gets the Message.
Configure each category with a specific contact — phone number, email, or both.
When a guest submits a plumbing request, your plumber is notified. Not you. Not general support.
SMS and email notifications sent simultaneously for maximum reliability.
Customize notification format per category — include the property address, guest name, and description.
Full Visibility
Nothing Falls
Through the Cracks.
Every open work order visible at a glance from your manager dashboard.
Filter by property, status (open / resolved), or date range.
Resolve orders directly from the dashboard with a single click.
Full history preserved — ideal for tracking recurring issues across properties.
FAQ
Common Questions
Stop Managing Maintenance by Text
A structured system for every request. Set up in under 5 minutes.
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